Our studio is now open in a limited capacity to protect our team. This means that it may take a little longer than usual to ship your item will keep updating this information and will also make announcements via our social channels @couturiejewllery of Facebook and Instagram.
Whilst we will strive to ship your item within 10 working days, it may take up to 20 working days to process and manufacture your order. Each item is custom-made by our team here in the UK, who are now only able to work fewer hours due to the pandemic. Once each item is manufactured and your order is complete, we will dispatch the goods to you. This does not include the delivery times listed below. We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. It is your responsibility to ensure that the delivery address you give us is correct and accurate and that there is somebody to sign for and take delivery of the goods from the delivery service used.
All orders within the UK are delivered using Royal Mail or an alternative carrier during Royal Mail industrial action. Delivery Charges are as follows:
* Royal Mail first class 'signed for' delivery within the UK (excluding the Channel Islands) is charged is currently free of charge and should take 1-2 working days from dispatch.
* Special Delivery within the UK is £7.95 and will take 1-2 working days from dispatch and is a trackable service
* European Delivery 'Tracked and Signed' is £9.95 and will take 3-5 working days from dispatch